7.5. Reset User Password

This function is used to reset the password for a user. When the password is updated, an email is sent to the user advising the new password.

Procedure 7.5. Reset a User Password

  1. From the List Active Users function, select the Reset Password link for a user.

    The Reset Password Screen is displayed.

    Reset Password Screen

    Figure 7.5. Reset Password Screen

  2. Specify the new password for the user. The password is displayed in clear text so that it can be given to the user.

  3. Select Save to save the user password

    An email notification will be sent to the user to confirm that the password has been changed.

    Password Changed Email

    Figure 7.6. Password Changed Email

  4. Select Cancel to exit from this screen without saving.

Use the breadcrumbs on the screen to return to the previous view.